All Geico Car & Motorcycle Insurance Now
I am glad to be part of the GEICO Family :) |
Metromile decided to non-renew my policies for our 2005 & 2010 Prius, even though we paid every bill on time, never unplugged their OBDII device (I zip tied them into the OBD connector via a Y cable) so that I would have a free OBDII port for diagnostics. I made two calls to try & remedy the issue, and even contacted chat support. Apparently the underwriting team got information telling them I was unplugging the OBDII dongles used for the pay per mile insurance, when in reality I was only ever using an OBDII scan tool to reset the MIL lamp from P0000 errors that result from the downstream O2 sensor voltage mismatch after our catalytic converter in both Prii were stollen, I had Pro Exhaust in Auburn weld on $55 aftermarket catalytic converters with $25 after market O2 sensors, the thermal properties of the aftermarket cat & cheaper O2 sensor produce the wrong thermal regime & thus voltage output that does not match the ECU unit table values, which causes the OBDII system to send the P0000 error. When clearing the Errors using the tool, the Metromile Dongle sent a cellular message to the underwriters telling them that I was unplugging the dongle, when this was never the case. Resetting the OBDII exhaust P0000 was registered as an OBDII disconnect by the Metromile tracking dongles. So today, I am removing these dongles, having already setup a Geico account, since Metromile was unable to help me resolve the issue. No fault of the Metromile customer support, the underwriters sent me an email while I was on a 5 week long 8,000 mile road-trip in the USA, so by the time I got the mail & email, it was too late to resolve, the policy would be canceled & my account blocked for failing to provide all the photo & document evidence that had been requested while I was out of town. I deliberately only used my phone as a camera while on this road trip & refrained from using internet access & wanted to be offline, as part of a Be In Health Ministries retreat. I already had a Geico account for our 20 Yamaha MT-03 & 13 Honda PCX-150, respectively. I contacted Geico chat support to merge the car insurance & motorcycle insurance into a single online login, it was supposedly sent to technical support, so I will have to check back on that. I like Geico, very reasonable rates, factually less than I was paying Metromile for the exact same coverages :)